Return Code (RMA)
In order to return a product to HortiMaX, you must obtain a Return Code. This applies to
- Return shipments
- Warranty claims
- Repairs
A Return Code allows HortiMaX to track the returned product during the claim or repair process. Please ensure that you include the Return Code with your return shipment and send the product to our main office in the Netherlands (address below). You will need one code for each product you wish to return. A Return Code remains valid for three weeks, during which time the product should be delivered to
HortiMaX BV
Vlielandseweg 20
2641 KC Pijnacker
The Netherlands
To obtain a Return Code, please click here and complete our short request form
. The Return Code will be sent to the e-mail address you have specified. Please note that we cannot accept any returned product that does not include a Return Code.
Upcoming trade fairs
Tuinbouw Relatiedagen
Gorinchem
The Netherlands
14 - 16 February 2012
Beijing Hortiflor
China
11 - 14 April 2012
Horti Fair
Amsterdam, the Netherlands
30 Oct. - 2 Nov.